Industries/Ecommerce
Ecommerce & retail

The storefront that sells while you sleep.

Order status, returns, and product questions, deflected across web and phone with recommendations built in. Foan answers every shopper instantly and turns questions into carts.

A
Aanya
Foan agent · storefront
Live
ShopperWhere's my order? It said delivered.
AanyaLeft at your reception at 2 PM, signed by Raj.tracking
ShopperOh found it. Also, do you have this in blue?
AanyaWe do, size 10 in stock. Add it?upsell
Intent
Order status
Order
#84210
Outcome
Resolved
62%
Support deflected
+38%
AOV from recs
3
Channels, one brain
6 wks
To go live
What Foan handles

Every shopper question, answered and upsold.

Order status & returns

Tracks orders, processes returns and exchanges, and updates delivery, no ticket needed.

I want to return these.
Done, label's in your email.
That was easy.

Product recommendations

Knows your catalog and suggests the right item with images and price, right in the chat.

AOV uplift+38%
Matched ✓In stock ✓Added

Books & captures leads

Answers pre-sale questions, captures emails, and books demos for big-ticket buys.

MTWTF
How it sounds

One brain across web and phone.

Deflects the routine

Order status and returns handled without a human.

Recommends, not just answers

Turns a question into a cart with the right product.

Remembers the shopper

Carries size, style, and history across every channel.

A
Aanya
Web chat · 3:14 PM
Resolved
ShopperDo these run small?
AanyaTrue to size. Size 10 is your usual.
ShopperPerfect, I'll take them.
AanyaAdded to cart, checkout's ready.cart
Channel
Web
Intent
Sizing
Outcome
Added

Put a salesperson on every page.

Drop Foan onto your store and turn shopper questions into carts, around the clock. Live in minutes.