Conversation Intelligence
Every call and chat is transcribed, scored, and broken down: resolution rate, handle time, CSAT, escalation triggers. Know what is working and what is not without listening to a single recording.
Build voice agents that resolve the call, not just answer it. Live on your number in ten minutes, plugged into your CRM, with sub-second response times.
Persistent memory, native accents in 40+ languages, brand-matched voice, and full transcripts on every call. The parts that make an agent feel like a person, not a phone tree.
Define what your agents extract. Size, fabric, allergies, anything. Memory persists forever, across channels, sessions, agents.
Hindi, Bahasa, Thai, Arabic. Your agents speak the way your customers actually speak. Auto language detection and mid-conversation switching included.
Clone your top-performing agents or design custom voice personas. Full control over pitch, pace, and tone to match your brand identity.
Real-time transcription, intent classification, and sentiment scoring on every interaction. Push structured data to your CRM or BI tool automatically.
Sub-second turn-taking, regional accents, tone shifts mid-sentence, natural pauses, real interruption handling. Your customers won't realize they're talking to AI.
Foan agents share memory and tools across surfaces. Start a conversation on the phone, finish it on the website. Same agent, same context, every time.
Inbound, outbound, transfers. 40+ languages and accents. Sub-second turn time. Routes, escalates, books. Exactly like your top human agent.
Drop-in widget that answers product questions, handles support, and books demos. With full memory of every prior conversation, on any channel.
Conversation-level and campaign-level analytics show exactly how your agents perform. Understand resolution rates, sentiment trends, conversion metrics, and cost efficiency, then use those insights to drive real outcomes.
Every call and chat is transcribed, scored, and broken down: resolution rate, handle time, CSAT, escalation triggers. Know what is working and what is not without listening to a single recording.
Track outbound campaigns in real time: contact rates, conversions, cost per lead, and agent utilization. Run A/B tests across scripts, voices, and timing to continuously improve your numbers.
Teams put Foan on the work that never stops and never scales. It answers, qualifies, books, and follows up, day and night, in every language your customers speak.
Resolve the routine questions instantly, escalate the rest to a human with full context. No hold music, no queue.
Pick up every inbound the moment it lands, ask the right questions, and route hot leads straight to your team.
Books appointments, demos, and tables straight into your calendar, confirms, reschedules, and sends reminders.
Answers "where's my order", processes returns and exchanges, and updates delivery details, all without a ticket.
Payment reminders, renewal nudges, post-visit check-ins, and win-backs, in a voice that sounds like your brand.
Nights, weekends, peak-hour overflow. The line that used to go to voicemail now closes the loop, every time.
Get a live AI agent answering your calls and chats in minutes. No engineering, no rip-and-replace.