Last updated 21 October 2026
Email us and a person on our team will read it. Tell us the email you log in with and what you were trying to do. If it is about a call, a campaign or an agent, include its name and the time.
We aim to reply within one business day. If something is broken on a live call or campaign, put "urgent" in the subject line and we will look at it first.
Foan runs a hosted MCP server, so your AI assistant can build agents, set up numbers and run campaigns for you. The address is the same everywhere:
https://api.foan.ai/mcp
In Claude, open Settings, then Connectors, then Add custom connector. Paste the address above, leave the client ID and secret empty, click Connect and log in to Foan in the window that opens. In Claude Code, run:
claude mcp add --transport http --scope user foan https://api.foan.ai/mcp
Then run /mcp in Claude Code and choose Foan to log in.
In ChatGPT, add a custom MCP server (from Plugins, or from Settings with developer mode turned on, depending on your plan), paste the address above, choose OAuth, and log in to Foan.
codex mcp add foan --url https://api.foan.ai/mcp
Codex opens the browser for you to log in the first time you use it.
Install the Foan command line tool with npm install -g foan-ai, run foan login, then foan plugin install to add the Foan plugin to Claude Code and Codex. The developer page has every option.
No. You log in with your Foan account in the browser and approve the connection.
No. Anything that spends money or is hard to undo, such as buying a number, starting a campaign or topping up your balance, shows you a preview first and waits for your confirmation.
Check that you are logged in to the right Foan account and organisation, that pop-ups are allowed, and that you approved the access screen. If it still fails, email us the name of your AI assistant and the time you tried.
Your role in your Foan organisation decides what you can change. Ask an owner of your organisation to check your role. If it still fails, email us the exact message you saw.
Remove the Foan connector in your assistant's settings. If you want its access to Foan revoked on our side too, email us and we will do it. Revoking an API key, or closing your account, also stops access.
Businesses use Foan to run their own AI agents, so the call came from that business, not from Foan itself. To stop further calls, tell the agent during the call, or contact the business directly. If you think a Foan agent was used for spam, a scam or to impersonate someone, email dhruv@foan.ai with the number that called you and the date and time. We look into every report and act on misuse.
Foan Pte. Ltd. (UEN 202546950M), 60 Paya Lebar Road, #06-28, Paya Lebar Square, Singapore 409051.